Privacy Policy

Last Updated: [Insert Date]

At ActiveGear Store (“we”, “us”, or “our”), operating at www.theactivegear.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium fitness equipment.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.
• Transaction Information: Details about purchases you make through our site, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services including the pages you visit and products you view.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our commercial-grade fitness equipment (Banks, Blocks, Treadmills, etc.)
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To prevent fraudulent transactions and enhance security
• To provide you with information about products or promotions that may interest you (where you have consented to this)
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your personal information with:

• Payment Processors: To facilitate secure transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your fitness equipment worldwide (excluding certain Asian and remote regions)
• Service Providers: Companies that provide services on our behalf (website hosting, analytics, marketing)
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All payment transactions are encrypted using 256-bit SSL technology
• We are PCI-DSS compliant and meet the highest security standards
• We store data on secure servers and only retain it for as long as necessary
• Access to personal data is restricted to authorized personnel only

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior to improve our services
• Deliver targeted advertisements about our fitness equipment

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

9. Contact Us